How Can We Help?
Return, Replace or Exchange Your Order
Any returns or problems that occur because of an error on our part will be handled at our expense.
If you have an issue with your order, first please read the information below and then reach out to our Customer Support Team as indicated.
Our Return, Replace and Exchange policies:
Return
Purchase with confidence with our 4 week Return Policy. Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense. Please read more at Problems with your Order below.
Replace
We can send you a replacement of the exact item you purchased if we send you something that doesn’t meet our standards.
Exchange
If you need to exchange your item for a different size or model, please remember to provide the order number, name of the product and reason for the exchange.
Buyers Remorse
We do not refund orders for buyer’s remorse.
First it’s a good idea to double check with your local post office to try locating the lost order.
However, for packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. But no worries! We’ll cover the costs of reprinting and shipping a replacement order for you. We may ask for your help before doing that, like confirming your shipping address.
Keep in mind that if tracking information states an order was delivered unfortunately we will not assume responsibility for the replacement of that order. In this case, any replacements would be at your expense, thank you for your understanding.