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Work vs Play
Do what you like and like what you do! There are quite a few Schools of thought when it comes to the perfect work-life/home-life/play-life combo. Some people believe that there’s
How Can We Help?
Return, Replace or Exchange Your Order
Any returns or problems that occur because of an error on our part will be handled at our expense.
If you have an issue with your order, first please read the information below and then reach out to our Customer Support Team as indicated.
Our Return, Replace and Exchange policies:
Return
Purchase with confidence with our 4 week Return Policy. Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense. Please read more at Problems with your Order below.
Replace
We can send you a replacement of the exact item you purchased if we send you something that doesn’t meet our standards.
Exchange
If you need to exchange your item for a different size or model, please remember to provide the order number, name of the product and reason for the exchange.
Buyers Remorse
We do not refund orders for buyer’s remorse.
Problem With Your Order
If you notice an issue with a product or anything else on your order, please submit a problem report by following the instructions below:
1. Contact Us via the Contact Form on the Contact Page: Contact Reason – Problem with my Order.
2. In the form message area please write your Order # detailed information about the problem and your preferred solution.
3. Please upload clear images of the misprinted/damaged/defective items and upload to the form. (Please note there is a maximum of 10 images/2MB).
3. Our Customer Support Team will contact you if any further information or documentation is needed.
Wrong Address
If you provided an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you.
Lost In Transit
First it’s a good idea to double check with your local post office to try locating the lost order.
However, for packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. But no worries! We’ll cover the costs of reprinting and shipping a replacement order for you. We may ask for your help before doing that, like confirming your shipping address.
Keep in mind that if tracking information states an order was delivered unfortunately we will not assume responsibility for the replacement of that order. In this case, any replacements would be at your expense, thank you for your understanding.
Damaged In Transit
If something arrives damaged in your order, please submit a problem report by following the instructions below:
1. Contact Us via the Contact Form on the Contact Page: Contact Reason – Problem with my Order.
2. In the form message area please write your Order # detailed information about the problem and your preferred solution.
3. Please upload clear images of the damaged packaging and goods and upload to the form. (Please note there is a maximum of 10 images/2MB).
3. Our Customer Support Team will contact you if any further information or documentation is needed. We’ll gladly send a replacement at no cost to you.